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By Super Admin
- Category: Blog Category Impact Stories
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Practical WhatsApp-powered solutions that help doctors, nurses, clinics, health facilities, CBOs, FBOs and NGOs reach more people, automate service delivery, improve patient engagement and generate sustainable additional revenue.
Organizations can subscribe to one solution or combine all three, depending on their operational and growth needs.
1. Branded Patient Engagement Chatbot
Your organization’s services, knowledge and campaigns—available to the community through WhatsApp.
Get a personalized chatbot branded for your practice, facility or organization. The chatbot connects doctors, nurses, health facilities and community organizations directly with patients and Community Health Workers.
Through the chatbot, patients and community members can:
- Access trusted health information from your approved knowledge base
- Learn about your services, programs and campaigns
- Book appointments and request support
- Receive health education and awareness messages
- Participate in fundraising, investment and social-impact campaigns
- Access activated workflows designed around your organization’s needs
This solution helps your organization remain accessible to the community beyond normal working hours while reducing the burden of answering repetitive questions manually.
Price
KSh 500 per doctor or nurse per month
Best suited for doctors, nurses, clinics, hospitals, CBOs, FBOs and NGOs that want to improve communication, community outreach and patient access.
2. Patient Acquisition and Clinical Workflow Automation
Attract more patients, retain existing clients and reduce time spent on repetitive administrative work.
This solution helps doctors and health facilities become more visible within the Amicus community network while building and maintaining their own pool of patients.
Automated WhatsApp workflows guide patients from their initial enquiry through service access, follow-up and retention.
The solution may include:
- Patient discovery and service enquiries
- Automated appointment booking
- Patient onboarding and follow-up
- Client reminders and re-engagement
- Automated Social Health Authority claims workflows
- Integration support for faster claims preparation and processing
- Reduced paperwork and administrative delays
- Improved visibility into the patient journey
The result is a more efficient practice, a smoother patient experience and greater capacity to serve more clients without significantly increasing administrative costs.
Price
KSh 3,500 per doctor per month
Best suited for doctors, clinics and health facilities seeking to grow their patient base, improve retention and automate time-consuming clinical and insurance-related workflows.
3. Preventative Care and Additional Revenue Module
Generate recurring revenue while helping patients manage their health between appointments.
This module enables doctors and health facilities to create subscription-based preventive and continuous-care packages for their patients.
Instead of relying only on one-time consultation fees, providers can continue supporting patients after their appointments through structured remote-care programs.
Possible packages include:
- Pregnancy and maternal-care monitoring
- Non-Communicable Disease management
- Hypertension and diabetes monitoring
- Remote symptoms monitoring
- Remote vital-sign monitoring
- Medication and care-plan follow-up
- Preventive health and wellness programs
- Early identification of warning signs and red-flag patterns
When a concerning pattern is identified, the patient can be advised to book a virtual or physical consultation for timely intervention.
This creates additional recurring income for the provider while improving continuity of care, early intervention and long-term patient outcomes.
Price
KSh 1,000 per doctor per month
Best suited for doctors and health facilities that want to increase revenue, strengthen patient relationships and provide continuous care beyond the consultation room.
Complete Digital Health Suite
Organizations that subscribe to all three solutions receive the full patient engagement, operational automation and revenue-generation capability.
The complete suite includes:
- Branded Patient Engagement Chatbot
- Patient Acquisition and Clinical Workflow Automation
- Preventive Care and Additional Revenue Module
Reach more patients. Automate repetitive work. Deliver continuous care. Grow sustainable revenue.
Amicus provides doctors and health organizations with practical WhatsApp-powered tools that make healthcare services easier to discover, easier to access and easier to manage.
Start with the solution that addresses your most urgent need, or activate the complete suite to transform patient engagement, clinical operations and revenue generation.
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- Category: Blog Category Impact Stories
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Fenida Adhiambo’s life has not been easy. She lives in deep poverty, staying with her grandmother. Her mother is living with polio. Her sister is hospitalized—and the family is not registered under SHA. On top of all that, Fenida is five months pregnant, had not yet attended ANC, and is living with sickle cell disease.
For many people, that combination would feel like a dead end. For Fenida, it became the beginning of a new chapter.
The day Fenida asked for help
When Fenida met the Amicus Regional Team Lead in Kisumu, she shared her story with the kind of honesty that only comes from someone who has been carrying too much, for too long. With his experience in public health—and his training and service as a Public Health Officer in government institutions—he immediately recognized what this was:
A high-risk case that needed urgent action, not delays.
He initiated her onboarding immediately.
A doctor steps in—and a community rallies
Fenida was paired with one of the doctors registered on our platform: Dr. A. Bhargavi of Unam Medical Center (Kisumu CBD).
Fenida went through her first observation. After assessing her situation, the doctor recommended financial support, endorsed her for fundraising, and confirmed the urgency of the next clinical steps.
That endorsement made everything move faster.
From story to support—within hours
The Kisumu Regional Team Lead uploaded Fenida onto the Amicus platform immediately. Using the documents available, we:
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onboarded her as a beneficiary,
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trained and activated Fenida’s personalized chatbot,
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and opened her case to Friends For Impact—Kenyans supporting another Kenyan transparently.
Once her chatbot was activated, people began contributing voluntarily toward her care—because the need was real, urgent, and verified.
The breakthrough: urgent tests completed in under one week
Fenida needed urgent tests, including an ultrasound, and additional assessments to determine whether she may require any transfusion planning before her due date. Without SHA registration, these steps were out of reach for her family—unless someone stepped in.
And people did.
In less than one week after calling for help, Fenida raised the initial amount needed for urgent tests.
She has now completed the tests, received her medication, and is finally on a safer path—one guided by a doctor and supported by a community.
This is what success looks like:
One Kenyan supported by other Kenyans—where funds go directly to the Doctor’s kitty for care.
What’s next: SHA registration (we’re halfway there)
We want to sincerely thank everyone who has contributed so far. Your support has already changed Fenida’s life.
Now we’re at the next milestone:
✅ Tests done
✅ Medication started
⏳ Remaining: KES 5,400 needed to register Fenida for SHA, so she can be placed under Universal Health Care like other Kenyans—protecting both her and the baby for the next year.
How to support Fenida (Friends For Impact)
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M-PESA Paybill: 9583514
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Account / Chatbot ID: 10242 (use as the account number)
(Please double-check the paybill and account number before confirming payment.)
Want to see and support other high-risk patients?
To access all high-risk patients currently fundraising for various medical needs (including SHA registration), send a WhatsApp message to:
📲 +254114765066 (Amicus FLAGs Chatbot)
You’ll be able to:
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view beneficiaries,
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learn about different health conditions,
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and support verified medical needs transparently—right from WhatsApp.
Because in Kenya, help shouldn’t depend on luck.
It should be organized, trusted, and fast—and powered by people who care.